211 SK - Resource Navigation
If you are a frontline worker in the human service sector, this webinar is for you! Come learn how 211 is an every day resource which will assist you in helping your clients navigate next steps and supports to their specific needs.
This webinar is focused on equipping our service providers with the training and understanding of how they can integrate 211 into their daily work and help streamline connecting their clients to programs and supports. 211 provides rich data about caller/user needs that can help inform community and policy decisions regarding social, health and government services. The robust data collected highlights the specific top needs and provides insight on existing gaps to unmet needs. This source of human services data can then be accessed and leveraged to support community development and investment initiatives at all levels.